What happens after you send it
- We read the lane, not the box. Your enquiry is picked up by the freight desk in Xi'an — the same people who book the space. A generic acknowledgement is not sent.
- You get a written route plan. Next available departure, transit window, what the rate includes and what it does not, and the documents we need from you. Written, so you can forward it to your buyer or your finance team.
- If another mode fits better, we say so. Ocean, rail or road — the desk will tell you when the answer is not the mode we would rather sell. A wrong mode costs both of us a customer.
What to include, so the first reply is useful
| If you are shipping FCL | If you are shipping LCL |
|---|---|
| Origin city or factory address | Origin city or factory address |
| Destination station or city | Destination station or city |
| Container type and quantity (20GP / 40GP / 40HQ) | Volume in CBM and gross weight |
| Commodity and HS code if known | Commodity and HS code if known |
| Gross weight per container | Piece count and packaging type |
| Cargo ready date | Cargo ready date and whether it needs pickup |
| Terms: DAP or DDP | Terms: DAP or DDP |
The commodity and the ready date are the two fields that change the answer most. A lane that accepts your goods today may be restricted next month, and the departure that fits your production schedule is not always the earliest one.
Who you are dealing with
WideSafe International Logistics Co., Ltd is a national Class-A international freight forwarder approved by the Ministry of Commerce of China, founded in 2014 and based inside Xi'an International Port District — the estate that originates the Chang'an block trains. We are an authorized tier-1 booking agent of the Xi'an Railway Platform, which means we contract with the rail authorities directly rather than through a secondary broker.
Memberships: JCTRANS Member ID 110483, WCA Membership ID 140026. Registered capital RMB 5 million. Every shipment is covered by cargo insurance arranged at 110% of invoice value plus a buffer, because rail liability under CIM/SMGS is capped by weight and rarely matches the value of the goods.
Visiting Xi'an? The office and the CFS warehouse are in the same port district. Tell us the date and we will show you the consolidation floor and the stuffing process.
Frequently asked questions
How fast do you reply to a quote request?
Within one working day. We confirm the next available departure from your origin city and reply with a route plan based on the current week's space, not a rate card.
What information do you need for a rail freight quote?
Origin city, destination, container type or CBM and gross weight, commodity, ready date and delivery terms. The commodity and ready date matter most — lane restrictions and departure windows both depend on them.
Do you quote door-to-door rates?
Yes — factory pickup in China, rail or road main leg, destination clearance and final delivery can all be quoted as one door-to-door figure under DAP or DDP terms.
Do you work with importers as well as exporters?
Yes. Return capacity from Europe to China is a regular product, including EU pickup, export declaration, Chinese import clearance and nationwide delivery.